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Joseph
07-29-2007, 05:20 PM
why would Norton all of a sudden shut off the firewall and virus protection and not let me turn it on.

It says to fix this remove Norton then reinstall.

WTF??:confused:

Remedy
07-29-2007, 06:31 PM
:confused: weird

.. all I could find was this, but I'm not really even sure that it is what your problem is

http://service1.symantec.com/SUPPORT/sharedtech.nsf/pfdocs/2004070812114713

Joseph
07-29-2007, 07:12 PM
thanks rem I'll take a look at that.

Yes strange it is, I can't even do a virus scan

Rustynut
07-30-2007, 08:58 AM
I too have had issues with NIS where it won't scan.
Start a scan and end up with a "Blue Screen of death"
Top it off now with the laptop saying that norton is corrupt and needs to be reinstalled.
I have several emails to tech help to try to resolve this.
Even their own system cannot find my order# for the 2007 version I purchased. So I emailed them and provided the info leaving it in their court now.

MacMeat
07-30-2007, 09:16 AM
Ralphie boy!!!

Dunedan
07-30-2007, 10:11 AM
LOL I work for Symantec at the Norton support, if that dosent help Joseph I will send you some info when I'm at work ;)

Dunedan
07-30-2007, 10:11 AM
BTW dont buy Norton 360!

Navigator
07-30-2007, 11:16 AM
LOL I work for Symantec at the Norton support, if that dosent help Joseph I will send you some info when I'm at work ;)

send me a subsciption renewal...lol :D

Joseph
07-30-2007, 02:06 PM
Thanks guys

I rebooted twice and it seemed to correct it.